TERMS OF SERVICE

Last Updated: 17/01/2026

Website & Mobile Application: Estate Agents Reviews.com Operated by: Warspite Media Ltd: Company Registration Number: 16337030

1. INTRODUCTION & SCOPE

These Terms of Service (“Terms”) govern your use of the website Estate Agents Reviews.com (the “Site”) and its associated mobile application (the “App”), collectively referred to as the “Service”. By accessing or using the Service, you confirm acceptance of these Terms and our Privacy Policy (incorporated herein by reference). If you do not agree, please do not use the Service.

Warspite Media Ltd (“we”, “us”, or “our”) owns and operates the Service as a platform for users to share reviews of estate agents and submit information about estate agency businesses.

2. USER RESPONSIBILITIES

You must be at least 18 years old to use the Service, or have parental/guardian consent if under 18.
You agree to use the Service only for lawful purposes and in compliance with all applicable UK and international laws.
You are solely responsible for any content you submit, including reviews, business information, comments, or other materials (“User Content”).
You warrant that you have the right to submit all User Content and that it does not infringe on the rights of any third party (including copyright, trademark, privacy, or defamation rights).

3. REVIEWS & BUSINESS INFORMATION

All reviews and business information submitted to the Service are the sole opinion and responsibility of the individual user who provided them. We do not endorse, verify, or guarantee the accuracy, completeness, or reliability of any User Content.
We reserve the right (but are not obligated) to review, moderate, edit, or remove any User Content that we reasonably believe to be:
- False, misleading, inaccurate, or deceptive;
- Defamatory, harassing, abusive, or discriminatory;
- Infringing of third-party rights;
- Violating applicable laws or these Terms;
- Otherwise harmful to users or our interests.
We may contact users or estate agents to verify the accuracy of content where concerns are raised, but we are not liable for any delays or failures in reviewing or removing problematic content.

4. LIABILITY DISCLAIMERS

No Warranty: The Service is provided “as is” and “as available” without any warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that User Content is accurate or reliable.
Limitation of Liability: To the maximum extent permitted by law, Warspite Media Ltd and its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service or reliance on any User Content. This includes (but is not limited to) damages for loss of profits, data, or business.
Third-Party Links: The Service may contain links to third-party websites. We have no control over these sites and are not responsible for their content or practices.

5. PRIVACY POLICY SUMMARY

Your privacy is protected in accordance with our full Privacy Policy (available at [Insert Link to Privacy Policy]). Key provisions include:

We collect user-submitted data (such as review content, business details, and account information) only to operate and improve the Service.
Login details, personal user information, or contact data will never be shared, sold, or transferred to third parties unless required by law or to protect our rights or the safety of users.
We will not send you unnecessary promotional communications. You may opt out of any permitted marketing messages at any time.
We take reasonable steps to secure user data against unauthorized access, use, or disclosure, though no online service can guarantee absolute security.

6. INTELLECTUAL PROPERTY

The Service’s design, logo, text, graphics, and trademarks are the property of Warspite Media Ltd or its licensors and are protected by UK and international intellectual property laws. You may not reproduce, distribute, or modify any part of the Service without our written permission.
By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and distribute the content for the purpose of operating and promoting the Service. You retain ownership of your original content.

7. TERMINATION

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or engaged in harmful or unlawful conduct.
You may terminate your account at any time by contacting us (see Section 9). Upon termination, your right to use the Service ceases immediately, though we may retain archived copies of your User Content as required by law.

8. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or use of the Service shall be resolved first through good-faith negotiation. If unresolved, disputes shall be brought before the courts of England and Wales.

9. CONTACT INFORMATION

For questions about these Terms, the Service, or to report problematic content, please contact us at:

Email: Support@estateagentreviews.com
Post: Warspite Media Ltd 86-90 Paul St London EC2A 4NE
Phone: 0203 576 0980

IMPORTANT NOTICE: We reserve the right to update these Terms at any time. Changes will be posted on the Site/App with the updated date, and your continued use of the Service constitutes acceptance of the revised Terms. We encourage you to review these Terms regularly.

TERMS OF SERVICE

Last Updated 17/01/2026

Website & Mobile Application: Estate Agents Reviews.com Operated by: Warspite Media Ltd

Company Registration Number: 16337030
Registered Office: 86-90 Paul St, London EC2A 4NE
Data Controller: Warspite Media Ltd
Contact for Data Protection Matters: Support@Warspitemedia.com

1. INTRODUCTION & SCOPE

These Terms of Service (“Terms”) govern your use of the website Estate Agents Reviews.com (the “Site”) and its associated mobile application (the “App”), collectively the “Service”. By accessing or using the Service, you confirm acceptance of these Terms and our Privacy Policy (incorporated herein by reference and available at [Insert Link to Privacy Policy]). If you do not agree, please do not use the Service.

We operate the Service as a platform for users to share reviews of estate agents and submit information about estate agency businesses, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable UK data protection laws.

2. USER ELIGIBILITY & CONSENT

You must be at least 18 years old to use the Service, or have parental/guardian consent if under 18 (with the parent/guardian accepting these Terms on your behalf).
By using the Service, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy. You may withdraw consent at any time (see Section 8 and Privacy Policy for details).
You agree to use the Service only for lawful purposes and in compliance with UK law, GDPR, and all applicable international regulations.

3. USER CONTENT: REVIEWS & BUSINESS INFORMATION

All reviews, business details, comments, or other materials you submit (“User Content”) are the sole opinion and responsibility of the individual user who provided them. We do not endorse, verify, or guarantee the accuracy, completeness, or reliability of any User Content.
You warrant that:
- You have the right to submit all User Content and that it does not infringe third-party rights (copyright, trademark, privacy, reputation, or other rights).
- User Content is not false, misleading, defamatory, harassing, discriminatory, or unlawful.
We reserve the right (but are not obligated) to review, moderate, edit, or remove any User Content if we reasonably believe it violates these Terms, is harmful to users, or breaches GDPR or other laws. We may contact you or the relevant estate agent to verify content accuracy where concerns arise.
By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and distribute the content for operating and promoting the Service. You retain ownership of your original content, subject to this license.

4. LIABILITY DISCLAIMERS

No Warranty: The Service is provided “as is” and “as available”. We make no warranties, express or implied, including (but not limited to) warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the Service will be uninterrupted, secure, or error-free, or that User Content is accurate.
Limitation of Liability: To the maximum extent permitted by law (including GDPR), Warspite Media Ltd, its directors, employees, agents, or subcontractors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service, reliance on User Content, or any breach of these Terms. This excludes liability for death or personal injury caused by our negligence, fraud, or other liability that cannot be limited under law.
Third-Party Links: The Service may link to third-party websites or services. We have no control over these and are not responsible for their content, privacy practices, or compliance with GDPR.

5. INTELLECTUAL PROPERTY

The Service’s design, logo, text, graphics, trademarks, and software are the property of Warspite Media Ltd or its licensors, protected by UK and international intellectual property laws. You may not reproduce, modify, distribute, or exploit any part of the Service without our written permission.

6. DATA PROTECTION

We process your personal data in accordance with our Privacy Policy and GDPR. You have specific rights regarding your data, including access, rectification, erasure, restriction of processing, data portability, and objection to processing (see Section 8 and Privacy Policy).
We will only process your data where we have a lawful basis to do so, such as your consent, performance of a contract, compliance with legal obligations, or protection of legitimate interests (as detailed in the Privacy Policy).

7. TERMINATION

We may suspend or terminate your access to the Service immediately, with or without notice, if you violate these Terms, engage in unlawful conduct, or if we are required to do so by law.
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases, but we may retain your data as required by law or to protect our legitimate interests (see Privacy Policy for retention periods).

8. USER RIGHTS UNDER GDPR

Under GDPR, you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data (where lawful).
Request restriction of processing your data in certain circumstances.
Receive your data in a structured, machine-readable format (data portability).
Object to processing of your data where we rely on legitimate interests.
Lodge a complaint with a supervisory authority (the UK Information Commissioner’s Office (ICO) at [ico.org.uk]).

To exercise any of these rights, please contact us using the details in Section 10.

9. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or use of the Service shall be resolved first through good-faith negotiation. If unresolved, disputes shall be brought before the courts of England and Wales. For disputes related to data protection, you may also refer to the ICO.

10. CONTACT INFORMATION

For questions about these Terms, the Service, User Content, or data protection matters:

Email: [Insert Support/Data Protection Email]
Post: Warspite Media Ltd, [Insert Registered Office Address]
Phone: [Insert Contact Number (if applicable)]
ICO Registration Number: [Insert ICO Reg No.]

UPDATES TO TERMS: We may revise these Terms at any time. Changes will be posted on the Site/App with the updated date, and your continued use of the Service constitutes acceptance of the revised Terms. Please review regularly.

PRIVACY POLICY

Last Updated: [Insert Date]

Website & Mobile Application: Estate Agents Reviews.comOperated by: Warspite Media Ltd

Data Controller: Warspite Media Ltd
Company Registration Number: [Insert Reg No.]
Registered Office: [Insert Full UK Address]
Contact for Data Protection: [Insert Email/Phone]
Data Protection Officer (if applicable): [Insert Name/Contact]
ICO Registration Number: [Insert ICO Reg No.]

1. INTRODUCTION

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Estate Agents Reviews.com Site and App (the “Service”). We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the UK Data Protection Act 2018.

By using the Service, you consent to the practices described in this Policy. If you do not agree, please do not use the Service.

2. WHAT PERSONAL DATA DO WE COLLECT?

We collect two types of data:

a. Information You Provide Voluntarily

Account Information: If you create an account, we collect your name, email address, and chosen password.
Review/Business Information: When you submit a review or business details, we may collect your name (if you choose to display it publicly), email address (for verification purposes only), and any other information you include in your submission.
Contact Data: If you contact us for support or queries, we collect your name, email address, and the content of your message.

b. Information Collected Automatically

Usage Data: We collect data about how you use the Service, including pages visited, time spent on the Service, device type, IP address, browser type, and operating system.
Cookies & Similar Technologies: We use cookies to improve your experience, analyze usage, and ensure security. You can manage cookie preferences through your browser settings (see Section 7 for more details).

3. LAWFUL BASES FOR PROCESSING YOUR DATA

We only process your personal data where we have a lawful basis under GDPR:

Consent: For sending marketing communications (you can opt out at any time).
Performance of a Contract: To provide the Service to you (e.g., processing your account registration or publishing your review).
Compliance with Legal Obligations: To meet legal requirements (e.g., responding to regulatory requests).
Legitimate Interests: To operate, improve, and secure the Service, prevent fraud, and protect our users and business (we ensure these interests do not override your rights and freedoms).

4. HOW DO WE USE YOUR DATA?

We use your personal data for the following purposes:

To operate and maintain the Service (e.g., hosting your reviews, managing your account).
To verify the accuracy of User Content and respond to your queries or reports.
To improve the Service by analyzing usage data and user feedback.
To ensure the security of the Service and protect against fraud or misuse.
To send you important updates about the Service (e.g., changes to Terms or this Policy).
To send promotional communications only if you have given explicit consent (you can opt out at any time).

5. DATA SHARING & DISCLOSURE

We will not sell, rent, or share your personal data with third parties except in the following limited circumstances:

Service Providers: We may share data with trusted third-party providers who assist us in operating the Service (e.g., hosting providers, analytics tools). These providers are contractually obligated to protect your data and only use it as instructed by us.
Legal Requirements: We may disclose your data if required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction (we will notify you of any such change and ensure your data is protected).

We do not share your login details, account information, or contact data with any third parties for marketing purposes.

6. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

Account Information: Retained until you request account deletion or we terminate your account.
Review/Business Information: Retained as long as the content is published on the Service, or as needed to resolve disputes or comply with legal obligations.
Contact Data: Retained until the query or issue is resolved, plus a reasonable period for compliance purposes.
Usage Data: Retained for up to 12 months to improve the Service and ensure security.

When data is no longer needed, we will securely delete or anonymize it.

7. COOKIES & SIMILAR TECHNOLOGIES

We use cookies (small text files stored on your device) to:

Remember your preferences (e.g., language settings).
Analyze how you use the Service to improve performance.
Ensure the security of your account.

You can manage cookies through your browser settings, but disabling certain cookies may affect the functionality of the Service. For more details on the cookies we use, please see our [Cookie Policy] (available at [Insert Link]).

8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or modification. These include:

Encryption of data in transit and at rest.
Secure servers and access controls.
Regular security audits and updates.

However, no online service can guarantee absolute security. If we become aware of a data breach that poses a high risk to your rights and freedoms, we will notify you and the ICO without undue delay.

9. YOUR RIGHTS UNDER GDPR

Under GDPR, you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data (where we are not required to retain it by law).
Restriction: Ask us to restrict processing of your data in certain circumstances (e.g., while we verify the accuracy of data).
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing of your data where we rely on legitimate interests.
Withdraw Consent: If we process your data based on your consent, you may withdraw it at any time (this does not affect the lawfulness of processing before withdrawal).

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within one month (this may be extended by up to two months for complex requests).

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: [ico.org.uk/concerns].

10. INTERNATIONAL DATA TRANSFERS

If we transfer your data to countries outside the UK or European Economic Area (EEA), we will ensure it is protected to the same standard as required by GDPR. This may include using:

Countries recognized by the UK government as having adequate data protection laws.
Standard contractual clauses approved by the UK government or European Commission.

11. UPDATES TO THIS POLICY

We may revise this Privacy Policy at any time. Changes will be posted on the Site/App with the updated date, and we will notify you of significant changes via email or a prominent notice on the Service. Please review this Policy regularly.

12. CONTACT INFORMATION

For questions about this Privacy Policy, data protection, or to exercise your rights:

Email: Support@Warspitemedia.com
Post: Warspite Media Ltd, 86-90 Paul St, London EC2A 4NE
Phone: 0203 576 0980